The Language Place

what we want: our policies...

We want our students to know where they’re going, and how long it is going to take.

At The Language Place, before you register for a course with us, we help you understand what your starting level of the language is with a short level test and an interview. We also make sure you know what level of language you can expect to have at the end of your course. All our students get a programme telling them exactly what they can expect to do in their course. All our courses are for 16 weeks. It takes between 100-200 hours of guided language learning and practice to complete each level, which is the length of time the Council of Europe* recommends a language learner needs to spend learning and practising a language to move from their current level to a higher level. Most language organisations in Europe agree with this guide:
A1 level: 100 hours
A2 level: 100 hours
B1 level: 150-200 hours
B2 level: 150-200 hours
C1 level: 200 hours
C2 level: 200 hours
We do know that some students will need more time and other students will need less time. So we regularly review your progress with you to make sure you are on track to reach your language goals.

We want our students to be in very comfortable surroundings.

The Language Place is located over two floors in a beautifully restored Georgian building. We ask all our students and visitors to respect the comfort of other students. Smoking is not allowed anywhere inside or directly outside the building.

We want to deliver high quality, relevant language courses.

At The Language Place we design and create our language teaching material ourselves. So our programmes are always innovative, relevant and current. We design our materials with you in mind. In class you will practise speaking, listening, reading and writing. You will also get excellent self-study lessons to revise, consolidate and extend language areas you have already studied. You can also borrow books, dvds, magazines, etc. from our library to help you develop your language skills between classes.

We want everyone to have access to a range of self-study materials, books, dvds, etc.

Serious language students need to practise regularly. All our students have access to our self-study materials in our resources area. You can borrow graded readers, books, magazines, dvds, cds and much more to practise at home. Students who borrow materials to take home must pay a refundable deposit of €20 at the start of their course in case of loss or damage. Students can borrow dvds for one week and all other materials for up to two weeks. We want everybody to enjoy our materials and not have to wait too long for a book/cd/dvd they want to borrow. If you keep an item for longer than two weeks, it costs €1 a day. Email us at library@thelanguageplace.ie if you have problems getting a borrowed item back on time.

We want every student to feel his/her language needs are being met.

At The Language Place we use a core programme for each level but we also encourage our students to tell us how we can help them maximise their language learning experience with us. Feel free to make suggestions for future classes. Our teachers love getting new lesson ideas!

We want our students to know how well they are doing.

Our students have regular chats with their teachers to discuss their language progress. On exam preparation courses, we have a system of continuous assessment so our students can see if they are on target for their language exam. Every underage student at The Language Place receives a progress report at the end of each term. Adults receive a Certificate of Attendance at the end of their course stating their achievements in each of the four language skills: speaking, listening, reading and writing. Our Certificates of Attendance are given to students who successfully complete 80% of their course.

We want to be fair to everybody.

It is important to us that our students make real progress. If you have a problem attending one of your classes, we will email you the lesson(s) you miss that day. If we have to cancel a class or a lesson, students will get a full refund for the class or lesson they miss. We regret that we cannot give refunds once a course is underway for classes our students miss due to short illnesses, holidays or other commitments. In the case of serious or prolonged illness or other unforeseen circumstances, management may give a credit note for a course at a later date.

We want our students to be very happy with our services.

We know it is not always possible to please everybody all of the time but if you have a suggestion, we want to hear it. Our teachers are committed to helping you learn your chosen language and to making your experience at The Language Place as enjoyable as we can. So do let us know if there is something you think we could do better. Speak to your teacher or email us at info@thelanguageplace.ie

We want the parents/guardians/fairy-godmothers/sponsors of our students to be happy with our services too.

Parents/guardians of our students receive a written copy of our policies for underage students which they are asked to read and sign before registration takes place. This policy details: arrival and departure times; onsite internet access; borrowing rights and limits; behaviour and expected levels of participation; punctuality and absenteeism; our illness and accident procedures; security and insurance. Parents of our students are always welcome to discuss their child’s progress with us by appointment.

Companies who sponsor their employees language courses receive a written report at the end of each 16-week course detailing progress in speaking, writing, listening and reading.



contact us

 

telephone: 00 353 42 9320729
mobiles: 00 353 87 2297476
00 353 87 2297473
email:

info@thelanguageplace.ie

address:

18 francis street,
dundalk, county louth, ireland

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